Where possible your order will be carefully wrapped in tissue paper and packaged safely and securely. To help the environment and keep costs down we will sometimes recycle outer packaging but this doesn't affect the standard of what's inside your parcel.
We attempt to dispatch orders within two working days of receipt and they are mostly sent Royal Mail 2nd Class.
£4.15 - delivery time 2-5 days
£5.95 - delivery time 3-6 days
£10.95 - delivery time 5-10 days
Rest of the World Shipping:
£14.95 - delivery time 5-21 days
Please note that non-UK delivery prices may have to be increased depending on the weight of your order.
You are more than welcome to return all or part of your order within 21 days of the date on your invoice.
- Please contact Violet & Percy before returning any items.
- You can return the product within 21 days of placing your order.
- The product must be in new condition in the original packaging.
- All return costs are payable by the customer unless the item returned is in a faulty condition or an incorrect item was received.
Transport Damage: If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
All enquiries: email@example.com
Terms & Conditions in short
• By ordering any of our products, you agree to be bound by these terms & conditions.
• By placing an order at Violet and Percy, you warrant that you are at least 18 years old or have parents' permission to buy from us.
• All personal information you provide us with or that we obtain will be handled by Violet and Percy as responsible for the personal information.
• Events outside Violet and Percy's control shall be considered force majeure.
• The price applicable is that set at the date on which you place your order.
• Shipping costs and payment fees are recognized before confirming the purchase.
• Card information is transmitted over secure SSL encryption and is not stored.
• Please note that local charges may occur.
• Violet and Percy reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Violet and Percy, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Violet and Percy for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Violet and Percy as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Violet and Percy and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Violet and Percy to delete or correct the information held about you. By accepting the Violet and Percy Conditions, you agree to the above.
Events outside Violet and Percy's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Violet and Percy is released from Violet and Percy's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain Violet and Percy's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Violet and Percy.
All transfers conducted through Violet and Percy are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Violet and Percy without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Violet and Percy we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Violet and Percy reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Violet and Percy has the right to cancel the order and refund any amount paid in the best way. Violet and Percy shall also notify the customer of equivalent replacement products if available.
All enquiries: firstname.lastname@example.org